Shipping policy
Last updated: May 26, 2026
Thank you for shopping with Elevate Home Co.. We are committed to delivering your order as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Processing times may vary during:
- Holidays
- High order volume periods
- Product restocks
- Supplier delays
Shipping Time
Estimated shipping times:
- United States: 7-10 business days
- International: 10–15 business days
Shipping times are estimates and are not guaranteed.
Order Tracking
Once your order ships, you will receive a tracking number by email if tracking is available for your shipment.
Please allow up to 72 hours for tracking information to update.
Shipping Delays
We are not responsible for shipping delays caused by:
- Carriers
- Customs
- Weather conditions
- Incorrect shipping addresses
- Lost or stolen packages
- High seasonal demand
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is entered, we may not be able to modify the order once it has been processed.
Lost or Damaged Packages
If your package arrives damaged, defective, or appears lost in transit, please contact us within 7 days of the expected delivery date.
Please include:
- Your order number
- Photos if applicable
- A description of the issue
Multiple Packages
Some orders may arrive in separate packages depending on product availability or supplier fulfillment locations.
International Shipping
Customers are responsible for any customs fees, import taxes, or duties required by their country.
Contact Us
If you have questions regarding shipping, contact:
Email: elevatehomeco1@gmail.com